Job Description

Job Description

Job Description

Position Objectives

The Executive Housekeeper is responsible for the communication and instruction within all areas of the Housekeeping Department. The Executive Housekeeper will provide training, counseling and performance evaluations for the department. This position is responsible for planning, organizing and monitoring staff activity to ensure the hotels quality standards are met and sustained. This will require continuous visual inspection of guest rooms and public spaces.

You will also be responsible for managing operations and inventory of the department. This includes distributing and delegating work load to guarantee maximum production and guest satisfaction. You are responsible for setting the schedule and adjusting staffing levels accordingly with occupancy and business levels of the hotel.

Qualifications

• Must be Twenty-One (21) or older
• Must have a flexible schedule with the ability to work weekends and holidays
• Must have 3-5 years of experience in Housekeeping, EVS, or Front Desk Management
• Demonstrated experience in exercising confidentiality and integrity

Education & Skills

• Preferred ; Bachelor’s Degree in Hospitality, Business or other related field
• Required ; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products
• Required ; mathematical skills that require the ability to add, subtract, multiply and divide
• Required ; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel
• Required ; Ability to multi task, prioritize and handle conflicting demands
• Required ; Flexible with the ability to adapt to a rapidly changing priorities and situations
• Required ; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback
• Required ; Ability to meet deadlines without compromise

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